Shipping & Returns

Please read our Policy carefully so that you can understand how we collect, use and disclose the personal information that you provide to us. By accessing this website you accept all the terms and conditions of this Policy.

​

RETURN POLICY

As coffee is a consumable goods we do not accept returns of roasted coffee. We will only replace or refund coffee if it's faulty or damaged in any way. Please contact us within 24 hours of receiving your coffee at info@omniacoffeeroasters.com

In regards to non-coffee products, we will not replace any used items. Kindly email us your order number, the reason for exchange or return, and the items and quantities you wish to return or exchange within 14 days of the order date. 

We will provide you with details on how to proceed with the return or exchange process. All returns or exchanges must be placed in their original packaging. Shipping costs are non-refundable. Please note that you are responsible for paying the shipping costs for returning merchandise to us.

​

PAYMENT METHOD

All prices quoted and accepted on this website are in Canadian Dollars (CAD). Prices for our products are subject to change without notice. Shipping and Handling fees also are subject to change without notice. We reserve the right to limit quantities.

​

ERRORS

We make every effort to ensure that the content on this web is complete and current. However, we do not guarantee that the information contained on this website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. We reserve the right to correct any error, inaccuracy or omission or to change or update the content without prior notice to you.

​